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Warranty Policy

All products defects are subject to a period determined by manufacturer warranty and may vary. The warranty is extended to customers and applies to all equipment purchased, installed, and used for the purpose for which such equipment was originally designed. The above warranties cover only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, and usage not in accordance with product instructions, acts of nature, or improper installation or repairs made by anyone other than Van Pro Inc. 

Van Pro Inc warrants that all installation defects will be under warranty for the period of one (1) year as of the date of the invoice. The above warranty covers only installation defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, and usage not in accordance with product instructions, acts of nature, or improper installation or repairs made by anyone other than Van Pro Inc.

 

How to Contact Us

 If you have any questions about our products or warranty policy. Please call Van Pro Inc. 1 866-775-5321 or by email info@vanproinc.com.